Responsible Gaming — Play Within Your Limits at 90jil
90jil believes gambling should always be an enjoyable leisure activity. We provide tools, resources, and a committed support team to help every player in Bangladesh maintain healthy habits and stay in control.
Our Commitment to You
At 90jil, responsible gaming is not a policy checkbox — it is a core value woven into every part of how we operate. We recognise that gambling carries inherent risk, and we take seriously our responsibility to ensure that the 90jil platform is never the source of financial hardship or psychological distress for players across Dhaka, Chittagong, Sylhet, and beyond.
We actively encourage players to think of gambling as entertainment — a way to enjoy cricket betting, slots, or live casino games responsibly, in the same spirit as going to a cinema or watching a match. When gambling stops being fun and starts feeling like a necessity, that is the signal to pause and use the tools we make available — or to reach out to our support team for help.
21+ Age Restriction — Strictly Enforced
The 90jil platform is exclusively for adults aged 21 and above. Gambling is an adult activity, and we enforce the minimum age requirement rigorously across all registration, deposit, and gameplay functions. During the registration process, players are required to confirm they are 21 or older, and identity verification (KYC) is required before any withdrawal can be processed.
If 90jil has any reason to suspect that a registered player is under the age of 21, we reserve the right to immediately suspend that account pending age verification. Any winnings accrued by an underage player will be voided, and any deposited funds will be returned to the source payment method in accordance with our Terms and Conditions. If you are a parent or guardian and believe a minor in your household has accessed 90jil, please contact us immediately at [email protected].
Player Protection Tools
90jil provides a suite of practical tools that put you in control of your gambling experience. All tools are available by contacting our support team at [email protected] and take effect within 24 hours of your request.
Understanding Deposit Limits in Detail
Deposit limits are one of the most effective tools for managing gambling spend. At 90jil, you can request a deposit limit that restricts the total amount you are able to deposit over a defined time window — daily (resets at midnight BST), weekly (resets Monday midnight BST), or monthly (resets on the first day of each calendar month at midnight BST).
Important rules governing deposit limits at 90jil:
- Reducing your deposit limit takes effect immediately — you cannot deposit more than the new lower limit from the moment it is confirmed.
- Increasing your deposit limit requires a 7-day cooling-off period before the higher limit takes effect, giving you time to reconsider.
- You may set a deposit limit as low as ৳500 per day. There is no minimum — your goal is to set a limit that is genuinely comfortable for your personal financial situation.
- Deposit limits apply across all payment methods simultaneously — bKash, Nagad, Rocket, Upay, and bank transfers all count toward the same total limit.
To set or change your deposit limit, email [email protected] with your registered mobile number and the limit amount and type you would like. Our team will confirm the change within two hours during normal operating hours.
Self-Exclusion — Taking a Longer Break
Self-exclusion is the right choice when you feel that gambling is causing you stress, financial strain, or affecting your relationships or responsibilities. At 90jil, we take self-exclusion requests seriously and process them without delay. We do not try to persuade you to reconsider — if you want to exclude yourself, we will action it promptly.
Self-exclusion periods available at 90jil:
- 90 days — a three-month break to reset your habits.
- 6 months — a half-year period for a more significant break.
- 1 year — a full-year exclusion to allow meaningful recovery.
- Permanent — an irrevocable exclusion with no fixed end date.
- Custom period — if you need a duration not listed above, contact our support team and we will accommodate your request.
During an active self-exclusion period, 90jil will block all login attempts, suspend all marketing communications from your account, and will not re-activate your account before the exclusion period expires — even if you request it. Any remaining withdrawable balance will be paid out to you upon request, subject to identity verification. To begin a self-exclusion, contact [email protected] with your registered mobile number and your chosen exclusion period.
Warning Signs of Problem Gambling
Gambling becomes a problem when it is no longer under your control and starts to cause harm. The following signs may indicate that gambling is becoming — or has already become — a problem for you or someone you know:
Quick Self-Assessment
Honest answers to these questions can help you understand your current relationship with gambling. If you answer "yes" to two or more, we encourage you to contact our support team or use one of the player tools described above.
This self-assessment is not a clinical diagnostic tool. If you feel gambling is seriously affecting your life, please seek professional support. 90jil's customer support team is always available at [email protected] and will listen without judgment.
Tips for Safe and Enjoyable Play
- Set a personal budget before you start each session and treat it as the price of entertainment — not as an investment or a way to earn income.
- Never gamble to recover money you have lost. Each session is independent — there is no such thing as being "owed" a win.
- Only play with money that is genuinely spare — never use funds earmarked for rent, bills, school fees, or family essentials.
- Take regular breaks during play. Step away from the screen every 30-45 minutes, have a drink of water, and check in with yourself about how you are feeling.
- Avoid gambling when you are tired, stressed, upset, or under the influence of alcohol. Impaired judgment leads to poor decisions and larger losses.
- Balance gambling with other leisure activities — cricket watching, spending time with family, or enjoying festivities like Eid or Pohela Boishakh with loved ones.
- Keep track of your wins and losses honestly. If your overall balance is consistently declining, treat that as data — not as a reason to bet more.
Getting Help — Contacting Our Support Team
If gambling is causing you or a loved one distress, financial difficulty, or affecting your mental health, please do not hesitate to contact the 90jil support team. All responsible gaming enquiries are handled with complete confidentiality. You will not be judged, and you will not lose your account history by asking for help — you are simply taking a brave and sensible step.
90jil's Responsible Gaming Pledge
We pledge to always prioritise player wellbeing over revenue. We will never use manipulative tactics to encourage players to gamble beyond their means. We will always respond promptly when a player asks for help, and we will make it easy — never difficult — to use any responsible gaming tool on this platform.
Have More Questions About Responsible Gaming?
Visit our FAQ page for quick answers, or log in to your 90jil account to access your player tools directly.
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